tag:blogger.com,1999:blog-66756627987014821782024-03-05T01:21:41.342-08:00Chelmsford Courier and Parcel DistributionFor your local courier and parcel distribution services call 0844 884 331 (local rate) or 07816 528421 for a no obligation quote.Sarah & Kevin Arrowhttp://www.blogger.com/profile/00270060258285891195noreply@blogger.comBlogger61125tag:blogger.com,1999:blog-6675662798701482178.post-12580826893000184402009-11-16T06:10:00.000-08:002009-11-16T06:10:31.669-08:00Sending your parcel for Christmas deliveryWe just took a phonecall from a lovely lady looking to send a present abroad. We explained that at this time of year, it takes longer as EVERYONE is sending parcels, and most parcel carriers see a surge in their normal capacity.<br />
As a customer that means you need to send your parcel abroad right now. You cannot delay, at Christmas it may take twice as long as usual. Whatever service you select, make sure the parcel or package can be tracked. Quite simply you need to know whether the parcel is in the UK or at the port of another country awaiting customs clearance, without tracking you have no idea who to ring to chase your parcel.<br />
<br />
Parcel Force delivered a package to Spain last year for us. It was posted on the 2nd of November and it arrived on Christmas eve. It was the tracking that enabled us to locate where the parcel was and what we could do to help.<br />
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Which leads me to - Packaging. Make sure your parcel is package well. It's going to get transhipped and thrown about even if it's fragile. Strong brown parcel paper with thick tape works best. It may not look like a Christmas present, but it will look ok when it arrives. If you are not sure how something is going to look after being thrown about, wrap it in extra bubble wrap just to be safe.<br />
<br />
And remember - send it now, the last minute means it will arrive in January!<br />
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SarahSarah & Kevin Arrowhttp://www.blogger.com/profile/00270060258285891195noreply@blogger.com2tag:blogger.com,1999:blog-6675662798701482178.post-26908557071752137582009-10-18T10:55:00.000-07:002009-10-18T10:55:00.330-07:00Helping Chelmsford deal with the postal strike<p>With the Royal Mail set to strike, small businesses across the country will be affected. Here at Arrow Light Haulage we have been thinking up some solutions as to how to continue business as best as possible and where a courier is essential.</p> <p>Firstly and perhaps most importantly, <strong>Parcel Force is not going to strike</strong>. That means the cheapest option for sending out parcels and packages under 5kgs is still available.</p> <p><a rel="nofollow" target="_blank" href="http://www.awin1.com/cread.php?s=116630&v=2128&q=78856&r=97730"><img class="aligncenter size-full wp-image-558" title="Parcel delivery Essex" src="http://arrowlighthaulage.co.uk/arrowblog/wp-content/uploads/2009/10/ALHparcelforce.gif" alt="Parcel delivery Essex" height="80" width="627" /></a></p> <p>So if you are a business that sends out one or two parcels a day, and send your invoices by email and pay your customers by Bacs, you will be in a strong position to carry on business as usual.</p> <p>Until the 14th of October, if you click the link above to book your parcel delivery through Parcel Force and type ‘new’ at the checkout, you will receive a 15% discount.</p> <p>Secondly, as mentioned above. Use bacs to pay suppliers instead of posting cheques, it’s greener and far more efficient. If you are sending invoices, send them by email too. If like us you have to send additional documentation, scan and email that too. Again it’s greener, faster and far more efficient than the Royal Mail.</p> <p>For companies that use direct mail for their marketing campaigns, have a look at other methods such as an email mailshots – think of the benefits to your carbon footprint as well as the traffic to your website and the ways to reach customers that may not respond to direct mail. If you need support for this we recommend business consultant Jeff Nutbeem, he can be found via his website – <a rel="nofollow" target="_blank" href="http://www.rienne.co.uk/">Small Business Consultant</a></p> <p>You could be really old fashioned and pick up the phone and call the customers direct and send them a tailored email afterwards. More time consuming perhaps, but may have better results. If the Phone isn’t your thing then talk to an expert, we recommend Shaun Gisbourne at <a rel="nofollow" target="_blank" href="http://www.phoneforbusiness.com/telemarketer/">Phone for Business</a></p> <p>More importantly, <strong>when to use your courier</strong>.</p> <p>Use them when you usually do - for same day deliveries, for urgent items, for fragile items. You may think you need to use one for your every day mail service but the truth is, you can do a lot of it now via email, fax and instant messenger. These are often secure and safe, and if it really is that confidential you will already be using a courier to deliver it.</p> <p>Sarah</p> <p><a rel="nofollow" href="http://www.arrowlighthaulage.co.uk/" target="_blank">Same day couriers in Essex</a></p> <p>PS if you need to send birthday cards either send them with a present, arrange friend to do it if they live nearby, send a video via email – think a bit creatively! The chances are this won’t be the last strike and we can find ways not to let it affect our businesses or personal lives.</p> <p>Please note, we have used an affiliate service to obtain the codes and links for the Parcel Force discount.</p> <div style="margin-top: 10px; height: 15px;" class="zemanta-pixie"><a class="zemanta-pixie-a" href="http://reblog.zemanta.com/zemified/ea1e5ba9-1b65-473e-aa4b-8e3c68b3bd8e/" title="Reblog this post [with Zemanta]"><img style="border: medium none ; float: right;" class="zemanta-pixie-img" src="http://img.zemanta.com/reblog_e.png?x-id=ea1e5ba9-1b65-473e-aa4b-8e3c68b3bd8e" alt="Reblog this post [with Zemanta]" /></a><span class="zem-script more-related pretty-attribution"><script type="text/javascript" src="http://static.zemanta.com/readside/loader.js" defer="defer"></script></span></div>Sarah & Kevin Arrowhttp://www.blogger.com/profile/00270060258285891195noreply@blogger.com0tag:blogger.com,1999:blog-6675662798701482178.post-66443621127243584852009-07-08T13:45:00.000-07:002009-07-08T13:46:59.699-07:00Same day courier or parcel courier?<p> </p>There are a few types of couriers / <a href="http://www.arrowlighthaulage.co.uk/">courier services</a> and they are easily confused.<br /><br />First we have the most common type which are the <strong>parcel couriers</strong> or carriers. They take parcels and packages up to 25kgs in weight and when they are sorted (usually at a central depot) they are then multi- ped to their destination. Prices range from £ 5 upwards and delivery is done overnight, 48 hours, 2-3 days or another length of time that you specify.<br /><br />Most people when they call a courier they assume that they are the parcel carriers, they are getting a low cost but high volume service. Breakages are not uncommon.<br /><strong><br />Check before you call.</strong><br /><br />Then we have<strong> Same day couriers</strong> or Express couriers who work with urgent consignments that have to be delivered right NOW! These are more expensive because they are ad hoc and a specialist service in some cases. Arrow Light Haulage specialises in same day courier work with vehicles up to 7.5 tonnes. Breakages, well so far we have had 100% success in 7 years of trading. We are very lucky.<br /><br />Confusing the two types of courier service may mean your parcel is dispatched same day but costs you 4 times the price! Check which service you require and if you are not sure, then call for advice.<br /><br />Sarah<br />0800 917 6084 (calls are free)<br /><a href="http://www.arrowlighthaulage.co.uk/">Courier Services in the UK</a><fieldset class="zemanta-related"><legend class="zemanta-related-title">Related articles<br /></legend><ul class="zemanta-article-ul"><li class="zemanta-article-ul-li"><a href="http://essexandkentcourier.blogspot.com/2009/02/delivering-to-deadlines-in-thurrock.html">Delivering to Deadlines in Thurrock</a><br /></li><li class="zemanta-article-ul-li"><a href="http://essexandkentcourier.blogspot.com/2009/04/same-day-courier-what-size-van-do-i.html"> Same day courier? what size van do I need? </a></li><li class="zemanta-article-ul-li"><a href="http://basildoncourierandparceldistribution.blogspot.com/2009/04/basildon-same-day-courier-services.html"> Basildon same day courier services - vehice sizes </a></li></ul></fieldset> <div style="margin-top: 10px; height: 15px;" class="zemanta-pixie"><a class="zemanta-pixie-a" href="http://reblog.zemanta.com/zemified/c6c6d91f-5ba5-45b8-915b-e55c1d40d322/" title="Reblog this post [with Zemanta]"><img style="border: medium none ; float: right;" class="zemanta-pixie-img" src="http://img.zemanta.com/reblog_e.png?x-id=c6c6d91f-5ba5-45b8-915b-e55c1d40d322" alt="Reblog this post [with Zemanta]" /></a><span class="zem-script more-related pretty-attribution"><script type="text/javascript" src="http://static.zemanta.com/readside/loader.js" defer="defer"></script></span></div>Sarah & Kevin Arrowhttp://www.blogger.com/profile/00270060258285891195noreply@blogger.com2tag:blogger.com,1999:blog-6675662798701482178.post-10708191577737658062009-06-19T06:29:00.000-07:002009-06-19T06:31:46.864-07:00HP 8500 - the green printer trials<p>A few weeks back we delivered a ‘green printer’ to France (with the kind assistance of Darren Porter) for marketing and PR company Edelmann.<br />As a greener delivery company, it’s important to find someone who is going ‘that way’ when we arrange delivery of certain items – so it’s not so damaging on the environment (15% of emissions are from road transport).</p> <div class="wp-caption aligncenter" style="width: 134px;"><img alt="HP OfficeJet 8500" src="http://tbn3.google.com/images?q=tbn:78lb0-7b1jGN8M:http://www.productwiki.com/upload/images/hp_officejet_pro_8500_wireless-400-400.jpg" title="HP Officejet 8500" width="124" height="124" /><p class="wp-caption-text">HP OfficeJet 8500</p></div> <p>We also collected the HP 8500 to trial ourselves at the same time. We take extra care with our back office and try to make is as green and efficient as possible. Waste is the worst kind of ‘not-green’ in this office, and we are often looking at creative ways to recycle things.</p> <p>The printer, it’s a dream to use so far. We scan all our documents in and store them, we are often a companies unofficial back up of their delivery documents. We have saved approx 4 hours a week on scanning time alone.</p> <p>We also have a an upcoming <a href="http://www.business-scene.com/lakeside">Business Scene event on the 2nd of July</a>. I printed 150 red, black and gray invitations and only used a quarter of the ink that I normally do. I have enough ink to print up 100 or so posters for the <a href="http://www.business-scene.com/brantham">Business Scene event in Brantham</a> a few weeks later.</p> <p>We also print a fair few invoices a week and other documentation and so far I am pleased with what the printer is saving me, in both time and money.</p> <p>I shall keep you posted as to how I get on with it.</p> <p>Sarah</p><fieldset class="zemanta-related"><legend class="zemanta-related-title">Related articles<br /></legend><ul class="zemanta-article-ul"><li class="zemanta-article-ul-li"><a href="http://www.nevillehobson.com/2009/05/25/hps-new-officejet-pro-8500-on-trial/"> HP's new OfficeJet Pro 8500 on trial </a></li><li class="zemanta-article-ul-li"><a href="http://www.arrowlighthaulage.co.uk/arrowblog">Greener deliveries, Greener printing</a><br /></li></ul></fieldset> <div style="margin-top: 10px; height: 15px;" class="zemanta-pixie"><a class="zemanta-pixie-a" href="http://reblog.zemanta.com/zemified/c4f3b37a-a19d-412c-91f6-195acec86c14/" title="Reblog this post [with Zemanta]"><img style="border: medium none ; float: right;" class="zemanta-pixie-img" src="http://img.zemanta.com/reblog_e.png?x-id=c4f3b37a-a19d-412c-91f6-195acec86c14" alt="Reblog this post [with Zemanta]" /></a><span class="zem-script more-related pretty-attribution"><script type="text/javascript" src="http://static.zemanta.com/readside/loader.js" defer="defer"></script></span></div>Sarah & Kevin Arrowhttp://www.blogger.com/profile/00270060258285891195noreply@blogger.com0tag:blogger.com,1999:blog-6675662798701482178.post-27007534887071450972009-06-07T10:59:00.000-07:002009-06-07T11:00:47.791-07:00Furniture delivery ChelmsfordDo you need a furniture courier? do you have items of furniture that you have bought from a store, free-cycled or ebayed?<br /><ul><br /> <li>Sofa</li><br /> <li>Chairs</li><br /> <li>Antiques</li><br /> <li>Sideboards</li><br /> <li>Dressers</li><br /> <li>Beds</li><br /> <li>Cabinets</li><br /> <li>Desks and other items of office furniture</li><br /></ul><br />Arrow Light Haulage the Essex based <a href="http://www.arrowlighthaulage.co.uk/">same day courier company</a> are happy to quote to move your items. Whether they are high value or sentimental value, we look after them as if they are our own.<br /><br />All our furniture deliveries are wrapped in felt blankets if they are not packaged already, then strapped to the vehicle - so they don't slip and slide in transit.<br /><br />Whether it's one item or a houseful, we can offer you help and a two man team if items are really heavy.<br /><br />Kevin<br /><br />0844 884 3331<br /><br /><a href="http://www.arrowlighthaulage.co.uk/">Same day courier</a><br /><img src="http://tbn1.google.com/images?q=tbn:PuNJoycaXK8N9M:http://www.chiphi-pi.org/b2b/pics/Store_Furniture_Interior_Furnishing.jpg" alt="Furniture courier and delivery" /><img src="http://tbn1.google.com/images?q=tbn:CVSpuEI1sUZSnM:http://www.lakewoodconferences.com/direct/dbimage/50319442/Mini_Wooden_Furniture.jpg" alt="office furniture courier" /><img src="http://tbn3.google.com/images?q=tbn:_LfD8Zwj3jp8XM:http://visual.merriam-webster.com/images/house/house-furniture/storage-furniture_2.jpg" alt=" office Furniture delivery" /><img src="http://tbn1.google.com/images?q=tbn:YgqdPMLAVLpoTM:http://www.chiphi-pi.org/b2b/pics/Antique_Art_Nouveau_Furniture.jpg" alt="Office Furniture courier delivery" /><br /><h6 class="zemanta-related-title" style="font-size: 1em;">Related articles</h6><br /><ul class="zemanta-article-ul"><br /> <li class="zemanta-article-ul-li"><a href="http://essexandkentcourier.blogspot.com/2009/03/awkward-courier-delivery.html">Awkward courier delivery</a></li><br /> <li class="zemanta-article-ul-li"><a href="http://basildoncourierandparceldistribution.blogspot.com/2009/02/same-day-delivery-in-basildon.html">Same day delivery in Basildon</a></li><br /> <li class="zemanta-article-ul-li"><a href="http://essexandkentcourier.blogspot.com/2009/02/delivering-to-deadlines-in-thurrock.html">Delivering to Deadlines in Thurrock</a></li><br /></ul><br /> <div style="margin-top: 10px; height: 15px;" class="zemanta-pixie"><a class="zemanta-pixie-a" href="http://reblog.zemanta.com/zemified/62e1371d-2283-4cc5-a61e-998a990def01/" title="Reblog this post [with Zemanta]"><img style="border: medium none ; float: right;" class="zemanta-pixie-img" src="http://img.zemanta.com/reblog_e.png?x-id=62e1371d-2283-4cc5-a61e-998a990def01" alt="Reblog this post [with Zemanta]" /></a><span class="zem-script more-related pretty-attribution"><script type="text/javascript" src="http://static.zemanta.com/readside/loader.js" defer="defer"></script></span></div>Sarah & Kevin Arrowhttp://www.blogger.com/profile/00270060258285891195noreply@blogger.com0tag:blogger.com,1999:blog-6675662798701482178.post-23432236503544533512009-06-07T10:43:00.000-07:002009-06-07T10:48:28.539-07:00Getting your cargo from port to your warehouseSometimes the collecting part isn’t a problem but the fact that the forwarders are not 24/7 like us means you cannot collect your goods yourself (losing a days pay from work or having to take a days holiday). Time <em>is</em> money and it can be as equally frustrating to sit and watch it being wasted.<span class="attribution zemanta-reblog-cite" style="padding: 1em 0pt; text-align: right; display: block; width: 100%;">Sarah & Kevin Arrow, <a href="http://essexandkentcourier.blogspot.com/">West Thurrock & Dartford Courier and parcel services</a>, Jun 2009</span>Sometimes the collecting part isn’t a problem but the fact that the forwarders are not 24/7 like us means you cannot collect your goods yourself (losing a days pay from work or having to take a days holiday). Time <em>is</em> money and it can be as equally frustrating to sit and watch it being wasted.<br /><p>We are based in Essex near Tilbury port, a drive from Harwich & Felixstowe and are 10 minutes from the <a href="http://en.wikipedia.org/wiki/M25_motorway">M25</a>, in other words we are real close to your goods. You no longer have to wait - if you want your goods we can collect on your authorisation and deliver.</p><p>If you are having delivery and collection grief, give us a call on 0844 884 3331 we are happy to discuss your courier options with you.</p><p><br /></p><p>Kevin</p><p><a href="http://www.arrowlighthaulage.co.uk">Same day courier and delivery Essex</a><br /></p><p><br /></p><br /><p> </p><br /><p> </p> <div style="margin-top: 10px; height: 15px;" class="zemanta-pixie"><a class="zemanta-pixie-a" href="http://reblog.zemanta.com/zemified/76f61135-dd87-44a4-afc6-0acabf2ea2dd/" title="Reblog this post [with Zemanta]"><img style="border: medium none ; float: right;" class="zemanta-pixie-img" src="http://img.zemanta.com/reblog_e.png?x-id=76f61135-dd87-44a4-afc6-0acabf2ea2dd" alt="Reblog this post [with Zemanta]" /></a><span class="zem-script more-related pretty-attribution"><script type="text/javascript" src="http://static.zemanta.com/readside/loader.js" defer="defer"></script></span></div>Sarah & Kevin Arrowhttp://www.blogger.com/profile/00270060258285891195noreply@blogger.com0tag:blogger.com,1999:blog-6675662798701482178.post-71255248495253447912009-04-19T14:38:00.000-07:002009-04-19T14:39:32.211-07:00Chelmsford same day courier - what size van?<p>If you are looking to book a <a href="http://www.arrowlighthaulage.co.uk/" mce_href="http://www.arrowlighthaulage.co.uk">same day or next day courier service</a>, you need to know what size vehicle you need. Your van size depends on the size and the weight of the items of freight or cargo, here are some guidelines -</p> <p>*Small Van - up to 500kgs</p> <p>*Transit van - up to 1000kgs</p> <p>*LWB Transit / Sprinter up to 1500kgs</p> <p>*Luton - up to 1100kgs, mainly used for bigger bulkier items.</p> <p>(Both our Luton's have tail lifts)</p> <p>Booking a vehicle that is too big is a waste of resources, but booking a vehicle that is too small may mean your items do not get delivered!</p> <p>Call us and we will happily advise you 0844 884 3331, local rate wherever you are in the UK. Or use our call for free button.</p> <p>Kevin</p> <h6 class="zemanta-related-title" style="font-size: 1em;" mce_style="font-size: 1em;">Related articles<br /></h6> <ul class="zemanta-article-ul"><li class="zemanta-article-ul-li"><a href="http://basildoncourierandparceldistribution.blogspot.com/2009/02/same-day-delivery-in-basildon.html" mce_href="http://basildoncourierandparceldistribution.blogspot.com/2009/02/same-day-delivery-in-basildon.html">Same day delivery in Basildon</a><br /></li><li class="zemanta-article-ul-li"><a href="http://essexandkentcourier.blogspot.com/2009/02/delivering-to-deadlines-in-thurrock.html" mce_href="http://essexandkentcourier.blogspot.com/2009/02/delivering-to-deadlines-in-thurrock.html">Delivering to Deadlines in Thurrock</a><br /></li><li class="zemanta-article-ul-li"><a href="http://essexandkentcourier.blogspot.com/2009/03/awkward-courier-delivery.html" mce_href="http://essexandkentcourier.blogspot.com/2009/03/awkward-courier-delivery.html">Awkward courier delivery</a><br /></li></ul> <div style="margin-top: 10px; height: 15px;" class="zemanta-pixie"><a class="zemanta-pixie-a" href="http://reblog.zemanta.com/zemified/355c8fa6-b01d-4b3f-8c6e-dc773af11f01/" title="Zemified by Zemanta"><img style="border: medium none ; float: right;" class="zemanta-pixie-img" src="http://img.zemanta.com/reblog_e.png?x-id=355c8fa6-b01d-4b3f-8c6e-dc773af11f01" alt="Reblog this post [with Zemanta]" /></a><span class="zem-script more-related pretty-attribution"><script type="text/javascript" src="http://static.zemanta.com/readside/loader.js" defer="defer"></script></span></div>Sarah & Kevin Arrowhttp://www.blogger.com/profile/00270060258285891195noreply@blogger.com2tag:blogger.com,1999:blog-6675662798701482178.post-60822613153054017822009-03-08T11:07:00.000-07:002009-03-08T11:10:02.416-07:00Chelmsford Essex courier...Ever wondered who you are doing business with? what your same day courier company was like? Now you can see what we are like, and what our suppliers say about us.<br /><br /><object width="425" height="344"><param name="movie" value="http://www.youtube.com/v/qtFfbInvlTc&color1=0xb1b1b1&color2=0xcfcfcf&hl=en&feature=player_embedded&fs=1"></param><param name="allowFullScreen" value="true"></param><embed src="http://www.youtube.com/v/qtFfbInvlTc&color1=0xb1b1b1&color2=0xcfcfcf&hl=en&feature=player_embedded&fs=1" type="application/x-shockwave-flash" allowfullscreen="true" width="425" height="344"></embed></object>Sarah & Kevin Arrowhttp://www.blogger.com/profile/00270060258285891195noreply@blogger.com0tag:blogger.com,1999:blog-6675662798701482178.post-26518567345579934252009-02-23T01:58:00.000-08:002009-02-23T02:00:43.714-08:00Same day deliveries in ChemlsfordWhen something is urgent and has to get there to a deadline, the best option is to use a <a href="http://arrowlighthaulage.co.uk/">same day courier service </a>but what exactly does that entail?<br /><br />A same day courier uses a dedicated vehicle to collect your goods and then goes straight to the delivery destination. Now here's the tricky part, some people say they do same day but actually co load your cargo with another customers cargo. Nothing wrong with that until you have something smash because its fragile and should not be transported with anything else. Oh yes, and you will still pay premium price...<br /><br />When booking make sure you specify that goods cannot be co-loaded and if they can and they are non urgent, tell that to your courier too. Of course when you book an express or same day courier, you are booking a premium service and the price reflects that level of service and urgency.<br /><br />A same day courier is also known as an express courier. Remember if you tell us it's urgent, then we will quote express / same day prices.<br /><br />We are happy to collect and deliver same day urgent goods in the Chelmsford and Maldon areas, to all over the UK. We don't co load and we don't miss a deadline. Priceless really ;-)<br /><br />regards Kev<br />07816 528421<br /><br /><fieldset class="zemanta-related"><legend class="zemanta-related-title">Related articles<br /></legend><ul class="zemanta-article-ul"><li class="zemanta-article-ul-li"><a href="http://arrowlighthaulage.co.uk/arrowblog/2008/11/20/the-6-golden-rules-for-obtaining-your-courier-delivery-quote/">The 6 golden rules for obtaining your courier /delivery quote</a><br /></li><li class="zemanta-article-ul-li"><a href="http://arrowlighthaulage.co.uk/arrowblog/2008/11/22/essex-couriers-featured-in-courier-direct-magazine/">Essex Couriers featured in Courier Direct Magazine!</a><br /></li><li class="zemanta-article-ul-li"><a href="http://r.zemanta.com/?u=http%3A//www.telegraph.co.uk/finance/newsbysector/transport/4577816/Air-freight-drops-as-global-trade-siezes-up.html&a=3089578&rid=a06faf79-29ff-49a5-a577-5e455ada3ea2&e=5e0b117b331de3cdb359be8524b29a92">Air freight drops as global trade siezes up</a><br /></li><li class="zemanta-article-ul-li"><a href="http://basildoncourierandparceldistribution.blogspot.com/2008/11/light-removals-in-basildon.html">Light Removals in Basildon</a><br /></li><li class="zemanta-article-ul-li"><a href="http://arrowlighthaulage.co.uk/arrowblog/2008/11/28/10000-hours-and-you-still-want-someone-else-to-deliver/">10,000 hours and you STILL want someone else to deliver?</a><br /></li></ul></fieldset> <div style="margin-top: 10px; height: 15px;" class="zemanta-pixie"><a class="zemanta-pixie-a" href="http://reblog.zemanta.com/zemified/a06faf79-29ff-49a5-a577-5e455ada3ea2/" title="Zemified by Zemanta"><img style="border: medium none ; float: right;" class="zemanta-pixie-img" src="http://img.zemanta.com/reblog_b.png?x-id=a06faf79-29ff-49a5-a577-5e455ada3ea2" alt="Reblog this post [with Zemanta]" /></a></div>Sarah & Kevin Arrowhttp://www.blogger.com/profile/00270060258285891195noreply@blogger.com0tag:blogger.com,1999:blog-6675662798701482178.post-7997743322731719622009-01-11T12:34:00.000-08:002009-01-11T12:35:30.269-08:00<p>Often we buy things and then when we move house we have a near cardiac arrest about how we are going to move them! A Trampoline is one of those items, a shed/ <a href="http://en.wikipedia.org/wiki/Gazebo">gazebo</a> is usually the other one</p>Generally speaking to move a <a href="http://en.wikipedia.org/wiki/Trampoline">trampoline</a> (if applicable) you would first removed the supports for the safety net, You would not necessarily have to dismantle all of the poles and neither would you have to remove the net ties.<br /><p>Once removed this can them be strapped together and easily lifted by two people onto your removal van.</p><br /><blockquote class="zemanta-reblog-quote" style="margin: 1em 3em;"><p>The main body of the trampoline may or may not have to be dismantled depending on the size of the removal vehicle. Having said this I would strongly recommend removing the canvas and the protective paddings to prevent damage during transit, thus leaving only the metal frame.<span class="attribution zemanta-reblog-cite" style="padding: 1em 0pt; text-align: right; display: block; width: 100%;"><a href="http://essexremovals.wordpress.com/">Moving in Essex? You need Essex Removals</a>, Jan 2009</span></p>If you need any help, or are reluctant to do it yourself, we can always do it for you you. Just give us a call or drop us an email.</blockquote>SarahSarah & Kevin Arrowhttp://www.blogger.com/profile/00270060258285891195noreply@blogger.com0tag:blogger.com,1999:blog-6675662798701482178.post-37597132237519315942009-01-01T11:44:00.001-08:002009-01-01T11:44:19.711-08:00The Most Expensive Delivery in The World?<p>Seriously how much for delivery… $42 million dollars if it was a <a href="http://www.nasa.gov/">Nasa</a> <a href="http://en.wikipedia.org/wiki/Space_Shuttle">space shuttle</a>. Nasa are planning on selling their old ’stock’ delivery / shipping and handling is $42 million dollars.</p><br /><p>Why so much? Moving a wide, heavy load is expensive. A fully loaded shuttle can take up to three hours to move one mile. Now in this instance it will not be carrying the fuel so it should be able to move that bit faster. Banksmen and other technical and non technical support is also required. You cannot just through a shuttle on the back of a lorry and hope there will need to be police escorts and co-ordination with the highways agencies etc. It could be split down and sent by road and air but most likely it would be shipped.</p><br /><blockquote class="zemanta-reblog-quote" style="margin: 1em 3em;"><br /><p>If you can afford to buy one, I am sure the delivery charges are not a problem the good news is decommissioning fees are also included!<span class="attribution zemanta-reblog-cite" style="padding: 1em 0pt; text-align: right; display: block; width: 100%;"><a href="http://arrowlighthaulage.co.uk/arrowblog/">The Most Expensive Delivery in The World?</a></span></p><br /></blockquote><br /><p>What would you say if Nasa called and ask YOU to deliver a shuttle? ;-)</p><br /><p>Kevin</p><br /><p><a href="http://arrowlighthaulage.co.uk" target="_blank">Delivering big, awkward, bulky items but most certainly NOT space shuttles</a></p>Sarah & Kevin Arrowhttp://www.blogger.com/profile/00270060258285891195noreply@blogger.com0tag:blogger.com,1999:blog-6675662798701482178.post-29469081217748548852008-12-23T10:58:00.001-08:002008-12-23T10:58:45.746-08:00The Pope’s courier<p>I have just been reading this fascinating article in the Guardian about the Pope’s Courier. On average Thaddeus Kühnel does 150,000 miles to collect and deliver gifts from the Pope. This year he has collected his favourite German Sweetmeats (a carload full!) and a footwarmer.</p><br /><p>With the Vatican issuing guidelines regarding environmental issues and encouraging their congregation to be greener, I felt they could have been a bit greener themselves. They could have used the secure (diplomatic) postal systems to deliver his items. Looking at it in more detail, I realise the safest, most secure option for him would have been a dedicated courier which is exactly what he used</p><br /><p>When security is of the utmost importance a <strong>dedicated courier is the very best option</strong>, I hope that Thaddeus Kühnel has his vehicle tracked in case of hijack and remembers to secure his vehicle every time he leaves it. I am sure he uses up to date software to plan his routes - so that they are the most efficient. I know he will be co-loading whenever possible to keep costs down and make the fuel go further…</p><br /><p>I also hope that Mr Kühnel has changed his vehicle since this article was published, as he could now become a target. It’s vital to keep things confidential as a courier and unless you have your customers approval, discretion is a must. Especially when your client is a religious world leader.</p><br /><blockquote class="zemanta-reblog-quote" style="margin: 1em 3em;"><br /><p> </p><br /><p><a href="http://www.guardian.co.uk/world/2008/dec/20/pope-christmas-gifts">Infallible Christmas gifts: Pope’s courier reveals secrets | World news | The Guardian</a></p><br /><p>Kühnel drove from the pope’s home state of <a href="http://maps.google.com/maps?ll=48.8,11.43&spn=1.0,1.0&q=48.8,11.43%20%28Bavaria%29&t=h">Bavaria</a> to the Vatican yesterday to personally deliver this year’s boot-load of food, as well as five <a href="http://en.wikipedia.org/wiki/Christmas_tree">Christmas trees</a> that were strapped to the roof of his car.</p><br /><p>Lebkuchen honey and spice biscuits, stollen German <a href="http://en.wikipedia.org/wiki/Christmas_cake">Christmas cake</a>, and chocolate were among the treats, Kühnel told German media. Of the trees, which came from the pope’s home town, <a href="http://maps.google.com/maps?ll=48.2533333333,12.8430555556&spn=1.0,1.0&q=48.2533333333,12.8430555556%20%28Marktl%20am%20Inn%29&t=h">Marktl am Inn</a>, Kühnel said: “One is for the Pope’s living room, and two are for private chapels.”</p><br /><p>Butchers in Marktl am Inn began selling Ratzinger sausages in his honour when he became pope in 2005.</p><br /><p>There was also a present from the pope’s brother, Georg, 84, a retired priest. Kühnel would not reveal what it was, but said “usually they give each other practical things, like wristwatches and electric foot-warmers”.</p><br /><p>Kühnel said he had already clocked up around 250,000km 150,000 miles in his car, delivering goods to the pope that he had personally requested, along with presents from his old friends, staff and distant relatives. “I deliver all the things he misses about Bavaria, including fruit nectar, Bavarian sausages from his favourite restaurant, advent wreaths and German sweets. He has a very sweet tooth,” Kühnel said.</p><br /><p>“The first thing I brought to <a href="http://maps.google.com/maps?ll=41.9,12.5&spn=0.1,0.1&q=41.9,12.5%20%28Rome%29&t=h">Rome</a>, in my car, was a paschal candle, as well as some fruit from Adelholzen and <a href="http://en.wikipedia.org/wiki/Mineral_water">mineral water</a>. He likes the <a href="http://en.wikipedia.org/wiki/Christmas_cookies">Christmas cookies</a> that women from Bavarian parishes bake at home as well as those made at certain monasteries. He also likes the chocolates made in <a href="http://maps.google.com/maps?ll=50.7666666667,6.1&spn=1.0,1.0&q=50.7666666667,6.1%20%28Aachen%29&t=h">Aachen</a>.”</p><br /><span class="attribution zemanta-reblog-cite" style="padding: 1em 0pt; text-align: right; display: block; width: 100%;"><a href="http://arrowlighthaulage.co.uk/arrowblog/2008/12/23/the-popes-courier/">The Pope’s courier</a>, Dec 2008</span><br /><p> </p><br /></blockquote><br /><p>It's not an easy job delivering goods from food stuffs to presents, but having a happy customer is very rewarding.</p><br /><p>Merry Christmas</p><br /><p>Sarah & Kevin</p>Sarah & Kevin Arrowhttp://www.blogger.com/profile/00270060258285891195noreply@blogger.com0tag:blogger.com,1999:blog-6675662798701482178.post-66130863058992028472008-12-22T01:10:00.001-08:002008-12-22T01:10:12.354-08:0010,000 hours and you STILL want someone else to deliver?<p>This week I have been reading articles about someone called <a href="http://en.wikipedia.org/wiki/Malcolm_Gladwell">Malcolm Gladwell</a> and the <a href="http://www.amazon.com/Outliers-Story-Success-Malcolm-Gladwell/dp/0316017922%3FSubscriptionId%3D0G81C5DAZ03ZR9WH9X82%26tag%3Dthecousho-21%26linkCode%3Dxm2%26camp%3D2025%26creative%3D165953%26creativeASIN%3D0316017922">Outliers</a>, and in these articles research by a chap called K <a href="http://en.wikipedia.org/wiki/Anders_Ericsson">Anders Ericsson</a> is quoted.</p><br /><p>In the early 90s, the psychologist K Anders Ericsson and two colleagues set up shop at Berlin’s elite <a href="http://maps.google.com/maps?ll=39.9480111111,-75.1651111111&spn=0.01,0.01&q=39.9480111111,-75.1651111111%20%28Academy%20of%20Music%20%28Philadelphia%29%29&t=h">Academy of Music</a>. With the help of the academy’s professors, they divided the school’s violinists into three groups. The first group were the stars, the students with the potential to become world-class soloists. The second were those judged to be merely “good”. The third were students who were unlikely ever to play professionally, and intended to be music teachers in the school system. All the violinists were then asked the same question. Over the course of your career, ever since you first picked up the violin, how many hours have you practised?</p><br /><p>Everyone, from all three groups, started playing at roughly the same time - around the age of five. In those first few years, everyone practised roughly the same amount - about two or three hours a week. But around the age of eight real differences started to emerge. The students who would end up as the best in their class began to practise more than everyone else: six hours a week by age nine, eight by age 12, 16 a week by age 14, and up and up, until by the age of 20 they were practising well over 30 hours a week. By the age of 20, the elite performers had all totalled 10,000 hours of practice over the course of their lives. The merely good students had totalled, by contrast, 8,000 hours, and the future music teachers just over 4,000 hours.</p><br /><p>Now, I am not quite sure where this quote comes into play with Mr Gladwells book (ok, maybe it’s about genius ), but I do know that having worked at least 48 hours a week for the last 6 years delivering cargo, freight and the odd sofa or two we have clocked up at least 10,000 hours. Thats in just our own business, Kev has another 14 years experience in doing this for other companies. So, that makes us an expert apparently…. and we certainly do know all the tips and tricks to get the best out of your delivery.</p><br /><p>So, would you rather see the local schools piano teacher or <a href="#mce_temp_url#">Maksim</a>? Well, I am sure they both have their place in life, and you choose what is appropriate. If Maksim was looking to move his grand piano, would he use Joe Blogs from down the road who had been trading 5 minutes or would he use a professional piano mover? He would use the professional piano mover of course.</p><br /><blockquote class="zemanta-reblog-quote" style="margin: 1em 3em;"><br /><p>We often get phone calls about <a href="#mce_temp_url#">Freight / Cargo deliveries</a> that have gone wrong, and the most common these people have used someone who are cheap. They have no experience or wisdom to pay for, and then the customer gets upset when it has gone wrong. We get upset too, why didn’t they come to us first? It would have been the far more cost effective courier option<span class="attribution zemanta-reblog-cite" style="padding: 1em 0pt; text-align: right; display: block; width: 100%;"><a href="http://arrowlighthaulage.co.uk/arrowblog/2008/11/28/10000-hours-and-you-still-want-someone-else-to-deliver/">10,000 hours and you STILL want someone else to deliver?</a></span></p><br /><p>Sarah</p><br /></blockquote><br /><p> </p>Sarah & Kevin Arrowhttp://www.blogger.com/profile/00270060258285891195noreply@blogger.com0tag:blogger.com,1999:blog-6675662798701482178.post-13235150231806298162008-12-22T01:00:00.000-08:002008-12-22T01:02:07.448-08:00What does your Chelmsford courier quote include?<p>When you book a parcel courier do you read the small print?</p> <p>Last week we took on a new customer who had read the ’small print’ and found it not to his liking until he came to us. When doing his research he found that he would often be charged a ’surcharge’ for delivering to a private address rather than a business address - between £3-£5 extra. He would also be charged a 5% fuel surcharge, and if he went over weight by even just a kilo, he would be charged an extra £3.00 as well.</p> <p>He started to add it all up and realised the £8.95+VAT he was being charged for delivery wasn’t that cheap once the ’surcharges’ had been added, if fact it could double the initial price for a parcel!</p> <p>At Arrow Light Haulage we believe in a transparent pricing system - that the cost is determined by the items weight, and that's it. The only extras we charge for are items such as packing and wrapping materials, again this is optional.</p> <p>So, if you have a parcel to collect in Basildon, Chelmsford or West Thurrock & Dartford give us a call on 0844 884 3331 we are a flat rate courier, no surcharges unless of course you want us to charge for them <img src="http://arrowlighthaulage.co.uk/arrowblog/wp-includes/images/smilies/icon_wink.gif" alt=";-)" class="wp-smiley" /> </p> <p>Regards</p> <p>Kevin</p><p><a href="http://www.arrowlighthaulage.co.uk">Chelmsford and Maldon couriers</a><br /></p><fieldset class="zemanta-related"><legend class="zemanta-related-title">Related articles<br /></legend><ul class="zemanta-article-ul"><li class="zemanta-article-ul-li"><a href="http://basildoncourierandparceldistribution.blogspot.com/2008/08/london-courier-services-and-dropping-in.html">London courier services and dropping in the city</a></li><li class="zemanta-article-ul-li"><a href="http://essexandkentcourier.blogspot.com/2008/08/delivering-dinner-services-and-crockery.html">Delivering dinner services and crockery by post</a></li><li class="zemanta-article-ul-li"><a href="http://basildoncourierandparceldistribution.blogspot.com/2008/08/need-new-parcel-carrier-in-basildon.html">Need a new parcel carrier in Basildon? Citylink and Amtrak no longer working for you?</a></li><li class="zemanta-article-ul-li"><a href="http://basildoncourierandparceldistribution.blogspot.com/2008/08/packing-tips-for-sending-items-by.html">Packing tips for sending items by parcel networks</a></li><li class="zemanta-article-ul-li"><a href="http://eightbiz.com/2008/12/17/free-wordpress-plugin-for-ebay-niche-blogging/">Free WordPress Plugin For Ebay Niche Blogging</a></li></ul></fieldset> <div style="margin-top: 10px; height: 15px;" class="zemanta-pixie"><a class="zemanta-pixie-a" href="http://reblog.zemanta.com/zemified/b2e429ea-44fc-4399-8566-94c95e502c53/" title="Zemified by Zemanta"><img style="border: medium none ; float: right;" class="zemanta-pixie-img" src="http://img.zemanta.com/reblog_b.png?x-id=b2e429ea-44fc-4399-8566-94c95e502c53" alt="Reblog this post [with Zemanta]" /></a></div>Sarah & Kevin Arrowhttp://www.blogger.com/profile/00270060258285891195noreply@blogger.com0tag:blogger.com,1999:blog-6675662798701482178.post-36719410050349240622008-10-20T12:36:00.001-07:002008-10-20T12:43:34.806-07:00Less bucks = more bang<p>Delivering <a class="zem_slink" title="Fireworks" rel="wikipedia" href="http://en.wikipedia.org/wiki/Fireworks">fireworks</a>.....Fireworks are <em>generally</em> not allowed to be delivered by couriers. </p>Quick quiz: If you are a professional <a class="zem_slink" title="Truck driver" rel="wikipedia" href="http://en.wikipedia.org/wiki/Truck_driver">truck driver</a>, a good thing to haul is…<br /><p><em>a) jelly doughnuts<br />b) bunny rabbits<br />c) designer shoes<br />d) highly explosive fireworks</em></p>You need specialist training to deliver fireworks, and if you are using a courier to do this, check the small print before suggesting they do not need the training… if you wrongly suggest they can deliver the fireworks and they have an accident where do you stand with your corporate manslaughter liabilities?<br />Be very careful not to get caught up in the small loads small print of 8.2.3 of ADR <a href="http://www.blogger.com/post-edit.g?blogID=6675662798701482178&postID=3671941005034924062#mce_temp_url#">Link</a> how <a class="zem_slink" title="Vehicle and Operator Services Agency" rel="wikipedia" href="http://en.wikipedia.org/wiki/Vehicle_and_Operator_Services_Agency">VOSA</a> and other agencies interpret may be different from how you do. To be quite blunt, a white diamond symbol does not mean you can transport and deliver fireworks as a courier.<span class="zemanta-reblog-cite" style="padding: 1em 0pt; text-align: right; display: block; width: 100%;"><a href="http://arrowlighthaulage.co.uk/arrowblog/2008/10/20/fireworks-delivering-without-the-bang/">Fireworks: Delivering without the bang!</a><br /><br /></span><p>There are no fireworks in the uK that can be carried by road for hire and reward without the courier in question having at the very least ADR 'awareness training!</p>Related articles<div class="zemanta-related"><br /><ul class="zemanta-article-ul"><li class="zemanta-article-ul-li"><a href="http://www.thecouriershop.co.uk/blog/2008/09/16/kent-courier-disqualified-for-hours-offences/">Kent courier disqualified for hours offences</a></li><br /><li class="zemanta-article-ul-li"><a href="http://essexandkentcourier.blogspot.com/2008/09/cheap-courier-at-what-price.html">A cheap courier at what price?</a></li><br /><li class="zemanta-article-ul-li"><a href="http://basildoncourierandparceldistribution.blogspot.com/2008/09/how-cheap-courier-can-affect-your.html">How a cheap courier can affect your business</a></li><br /></ul><br /></div><br /> <div style="margin-top: 10px; height: 15px;" class="zemanta-pixie"><a class="zemanta-pixie-a" href="http://reblog.zemanta.com/zemified/650f119b-cccb-47b9-92ee-01978df5fdb6/" title="Zemified by Zemanta"><img style="border: medium none ; float: right;" class="zemanta-pixie-img" src="http://img.zemanta.com/reblog_b.png?x-id=650f119b-cccb-47b9-92ee-01978df5fdb6" alt="Reblog this post [with Zemanta]" /></a></div>Sarah & Kevin Arrowhttp://www.blogger.com/profile/00270060258285891195noreply@blogger.com0tag:blogger.com,1999:blog-6675662798701482178.post-12411366263024973682008-10-13T01:20:00.000-07:002008-10-13T01:22:44.618-07:00Delivering your Dining Room Furniture<p>These are generally too heavy to be delivered by parcel services. Depending on what they are made from, I would check with your courier company first. If it’s possible, the furture should be dismantled and packaged securely before collection, this reduces the cubic weight and makes it more likely your items can be delivered. Remember to package them carefully to prevent damage.</p> <p>If your local parcel courier company is not able to deliver your items, you have some options.</p> <p>Pallet Networks - You dining is palletised and collected with other items and sent to the hub (usually in the Midlands) then put on a vehicle that will deliver to a depot and then on to you, the end destination. Your pallet may be ‘ugly <a class="zem_slink" title="Cargo" rel="wikipedia" href="http://en.wikipedia.org/wiki/Cargo">freight</a>‘ or oversized and this would be more expensive. There is high risk of damage using these services and it’s very difficult to establish where in the chain it happened.</p> <p>Overnight / Economy courier - Your <a class="zem_slink" title="Table (furniture)" rel="wikipedia" href="http://en.wikipedia.org/wiki/Table_%28furniture%29">dining table</a> is collected and loaded onto the vehicle, with other goods and delivered at some point in the next few days. The routes are as <a class="zem_slink" title="Fuel efficiency" rel="wikipedia" href="http://en.wikipedia.org/wiki/Fuel_efficiency">fuel efficient</a> as possible, less chance of damage than a pallet network, but your item could risk some damage if the courier company does not secure their loads or protect your dining table and chairs correctly. We always secure our items and wrap them for added protection.</p> <p>Same day or express courier - you item is the only item on the vehicle, it is secured and delivered in one piece, the only method likely to result in the least amount of damage.</p> <p>On deciding which type of courier you require, you also need to think about what suits you for delivery options, will they deliver out of hours? will they deliver at a time convenient to you?</p> <p>If you have any questions, we are happy to help and advise.</p> <p>Sarah</p> <p><a href="http://arrowlighthaulage.co.uk/arrowblog/2008/09/07/collecting-and-delivering-a-dining-table-and-chairs-by-same-day-courier/#mce_temp_url#">Essex Courier and delivery services</a></p><fieldset class="zemanta-related"><legend class="zemanta-related-title">Related articles for courier deliveries<br /></legend><ul class="zemanta-article-ul"><li class="zemanta-article-ul-li"><a href="http://basildoncourierandparceldistribution.blogspot.com/2008/09/what-is-trans-shipping.html">What is trans-shipping?</a></li><li class="zemanta-article-ul-li"><a href="http://essexandkentcourier.blogspot.com/2008/09/delivering-your-dining-table-using-kent.html">Delivering your dining table using a Kent courier</a></li><li class="zemanta-article-ul-li"><a href="http://basildoncourierandparceldistribution.blogspot.com/2008/08/need-new-parcel-carrier-in-basildon.html">Need a new parcel carrier in Basildon? Citylink and Amtrak no longer working for you?</a></li><li class="zemanta-article-ul-li"><a href="http://basildoncourierandparceldistribution.blogspot.com/2008/08/aveley-purfleet-and-south-ockenden.html">Aveley, Purfleet and South Ockenden Parcel Delivery</a></li><li class="zemanta-article-ul-li"><a href="http://basildoncourierandparceldistribution.blogspot.com/2008/08/packing-tips-for-sending-items-by.html">Packing tips for sending items by parcel networks</a></li></ul></fieldset> <div style="margin-top: 10px; height: 15px;" class="zemanta-pixie"><a class="zemanta-pixie-a" href="http://reblog.zemanta.com/zemified/368ba2c4-b8a5-43c1-864a-55181ecb1a4a/" title="Zemified by Zemanta"><img style="border: medium none ; float: right;" class="zemanta-pixie-img" src="http://img.zemanta.com/reblog_b.png?x-id=368ba2c4-b8a5-43c1-864a-55181ecb1a4a" alt="Reblog this post [with Zemanta]" /></a></div>Sarah & Kevin Arrowhttp://www.blogger.com/profile/00270060258285891195noreply@blogger.com2tag:blogger.com,1999:blog-6675662798701482178.post-72567272615447443952008-10-13T01:18:00.001-07:002008-10-13T01:18:52.544-07:00Delivering your pool or snooker table<p>As a discerning Snooker or Pool player, you have decided to buy yourself a table to practice on. You cannot wait for the shop to send it (sometimes a 30 day wait!), or you have grabbed a bargain on Ebay, and now you would like the item delivered.</p><br /><p>Firstly, the Pool or Snooker table will be wrapped in soft felt furniture blankets and then loaded onto the vehicle via <a href="http://en.wikipedia.org/wiki/Tail_lift">tail-lift</a>. It takes two people to do this, sometimes three. We can supply a two man team or you can help (this is the money saving option ).</p><br /><blockquote class="zemanta-reblog-quote" style="margin: 1em 3em;"><br /><p>The Pool/Snooker table will be laid flat on the bottom of the van. It’s important that your courier does not try and co-load items with this, as items put on top may crack the slate bed. For the same reason, it’s best not to use an economy service courier, because they again co-load items, and this can cause some nasty damage.<span class="zemanta-reblog-cite" style="padding: 1em 0pt; text-align: right; display: block; width: 100%;"><a href="http://arrowlighthaulage.co.uk/arrowblog/2008/10/02/same-day-courier-delivery-for-your-snooker-table/">Same Day Courier Delivery for your Snooker Table</a></span></p><br /></blockquote><br /><p>At the end destination, we will happily help you unload your table and take away the packaging, if any. We like to recycle the packaging, it helps keep things greener.</p><br /><p>Sarah</p><br /><p><a href="http://arrowlighthaulage.co.uk " target="_blank">Same Day Courier</a></p>Sarah & Kevin Arrowhttp://www.blogger.com/profile/00270060258285891195noreply@blogger.com1tag:blogger.com,1999:blog-6675662798701482178.post-40546723311883541622008-09-25T05:41:00.001-07:002008-09-25T05:41:42.831-07:00What do you factor in for your same day courier?<p>When do you book your courier? Is it dependant on what type of service you need? When your goods are ready to be moved? or do you give it a few days notice?</p><br /><blockquote class="zemanta-reblog-quote" style="margin: 1em 3em;"><br /><p>If you leave it till the goods are ready, you could land up with a hefty waiting time bill, if something goes wrong at the last minute. This is most likely to happen when waiting for printed materials to dry and then be loaded. What can you do to prevent your <a href="http://arrowlighthaulage.co.uk " target="_self">same day courier</a> costs going through the roof? Often it’s as easy as telling them what items are going to be transported, as the more experienced courier can then factor in prep and drying time, and make the drivers aware of the possibility of waiting when they come to collect.<span class="zemanta-reblog-cite" style="padding: 1em 0pt; text-align: right; display: block; width: 100%;"><a href="http://arrowlighthaulage.co.uk/arrowblog/2008/09/25/what-you-need-to-factor-into-being-ready-for-your-courier/">What you need to factor into being ready for your courier</a></span></p><br /></blockquote><br /><p>Do you factor in all the probablilties when you have goods to move? Would you like us to do it for you?</p><br /><p>Sarah</p><br /><p><a href="http://arrowlighthaulage.co.uk " target="_self">Same Day Courier Services</a></p><br /><fieldset class="zemanta-related"><legend class="zemanta-related-title">Related articles</legend><br /><ul class="zemanta-article-ul"><br /><li class="zemanta-article-ul-li"><a href="http://essexandkentcourier.blogspot.com/2008/07/thinking-about-becoming-self-employed.html">Thinking about becoming a self employed or freelance courier?</a></li><br /><li class="zemanta-article-ul-li"><a href="http://basildoncourierandparceldistribution.blogspot.com/2008/08/do-you-work-in-city.html">Do you work in the City?</a></li><br /><li class="zemanta-article-ul-li"><a href="http://essexandkentcourier.blogspot.com/2008/09/5-things-that-go-wrong-with-other.html">5 things that go wrong with other couriers</a></li><br /><li class="zemanta-article-ul-li"><a href="http://essexandkentcourier.blogspot.com/2008/09/couriers-room-for-improvement.html">Couriers - room for improvement?</a></li><br /><li class="zemanta-article-ul-li"><a href="http://basildoncourierandparceldistribution.blogspot.com/2008/09/basildon-couriers-there-is-one-that.html">Basildon couriers, there is one that makes the difference</a></li><br /><li class="zemanta-article-ul-li"><a href="http://essexandkentcourier.blogspot.com/2008/07/how-to-move-shed-gazebo-or-summerhouse.html">How to move the shed, Gazebo or summerhouse you have bought on Ebay</a></li><br /></ul><br /></fieldset><br /><div class="zemanta-pixie" style="margin-top: 10px; height: 15px;"><a class="zemanta-pixie-a" title="Zemified by Zemanta" href="http://reblog.zemanta.com/zemified/44469610-54f3-4ef2-b009-f76bcdb412c7/"><img class="zemanta-pixie-img" style="border: medium none; float: right;" src="http://img.zemanta.com/reblog_e.png?x-id=44469610-54f3-4ef2-b009-f76bcdb412c7" alt="Reblog this post [with Zemanta]" /></a></div>Sarah & Kevin Arrowhttp://www.blogger.com/profile/00270060258285891195noreply@blogger.com0tag:blogger.com,1999:blog-6675662798701482178.post-23892830757991676052008-09-25T05:40:00.001-07:002008-09-25T05:40:55.725-07:00What do you factor in for your same day courier?<p>When do you book your courier? Is it dependant on what type of service you need? When your goods are ready to be moved? or do you give it a few days notice?</p><br /><blockquote class="zemanta-reblog-quote" style="margin: 1em 3em;"><br /><p>If you leave it till the goods are ready, you could land up with a hefty waiting time bill, if something goes wrong at the last minute. This is most likely to happen when waiting for printed materials to dry and then be loaded. What can you do to prevent your <a href="http://arrowlighthaulage.co.uk " target="_self">same day courier</a> costs going through the roof? Often it’s as easy as telling them what items are going to be transported, as the more experienced courier can then factor in prep and drying time, and make the drivers aware of the possibility of waiting when they come to collect.<span class="zemanta-reblog-cite" style="padding: 1em 0pt; text-align: right; display: block; width: 100%;"><a href="http://arrowlighthaulage.co.uk/arrowblog/2008/09/25/what-you-need-to-factor-into-being-ready-for-your-courier/">What you need to factor into being ready for your courier</a></span></p><br /></blockquote><br /><p>Do you factor in all the probablilties when you have goods to move? Would you like us to do it for you?</p><br /><p>Sarah</p><br /><p><a href="http://arrowlighthaulage.co.uk " target="_self">Same Day Courier Services</a></p><br /><fieldset class="zemanta-related"><legend class="zemanta-related-title">Related articles</legend><br /><ul class="zemanta-article-ul"><br /><li class="zemanta-article-ul-li"><a href="http://essexandkentcourier.blogspot.com/2008/07/thinking-about-becoming-self-employed.html">Thinking about becoming a self employed or freelance courier?</a></li><br /><li class="zemanta-article-ul-li"><a href="http://basildoncourierandparceldistribution.blogspot.com/2008/08/do-you-work-in-city.html">Do you work in the City?</a></li><br /><li class="zemanta-article-ul-li"><a href="http://essexandkentcourier.blogspot.com/2008/09/5-things-that-go-wrong-with-other.html">5 things that go wrong with other couriers</a></li><br /><li class="zemanta-article-ul-li"><a href="http://essexandkentcourier.blogspot.com/2008/09/couriers-room-for-improvement.html">Couriers - room for improvement?</a></li><br /><li class="zemanta-article-ul-li"><a href="http://basildoncourierandparceldistribution.blogspot.com/2008/09/basildon-couriers-there-is-one-that.html">Basildon couriers, there is one that makes the difference</a></li><br /></ul><br /></fieldset><br /><div class="zemanta-pixie" style="margin-top: 10px; height: 15px;"><a class="zemanta-pixie-a" title="Zemified by Zemanta" href="http://reblog.zemanta.com/zemified/f6fc2c74-2048-4c35-81d7-9f5c0699e571/"><img class="zemanta-pixie-img" style="border: medium none; float: right;" src="http://img.zemanta.com/reblog_e.png?x-id=f6fc2c74-2048-4c35-81d7-9f5c0699e571" alt="Reblog this post [with Zemanta]" /></a></div>Sarah & Kevin Arrowhttp://www.blogger.com/profile/00270060258285891195noreply@blogger.com0tag:blogger.com,1999:blog-6675662798701482178.post-31356475095903026502008-09-21T13:29:00.000-07:002008-09-21T13:32:38.034-07:00My Technorati Claim<a href="http://technorati.com/claim/p4c3e97u9s" rel="me">Technorati Profile</a>Sarah & Kevin Arrowhttp://www.blogger.com/profile/00270060258285891195noreply@blogger.com0tag:blogger.com,1999:blog-6675662798701482178.post-17309233105078364382008-09-18T09:47:00.001-07:002008-09-18T09:47:57.011-07:00Chelmsford couriers - how to get the best of themAnother little gem on the internet, this time from a website that deals with consumer issues. It's a very good read, the link is at the end of the quote. The article goes on to make some suggestions on what can be done to make things easier for the consumer when expecting delivery..<br /><br /> <blockquote>* Companies that offer "delivery within 2-3 days" - Well, which is it? And does that include the weekend?<br /><br /> * Companies that say "your order has been dispatched", but not how it's being delivered (<a href="http://www.royalmailgroup.com/" title="Royal Mail" rel="homepage" class="zem_slink">Royal Mail</a>, Courier, 24 hours?)<br /><br /> * Companies that let you order when there's no stock, but don't tell you that it's back in stock and they shipped it - the first you know is when you get the "we tried to deliver but..." card<br /><br /> * Failed deliveries where the little boxes aren't ticked so there's no clues - so you drive to the sorting office to get a bit of <a href="http://en.wikipedia.org/wiki/Direct_marketing" title="Direct marketing" rel="wikipedia" class="zem_slink">junk mail</a> that the kind postie didn't want to fold or leave outside, when you were expecting to be picking up your hi-fi.<br /><br /> * Couriers that aren't flexible. "We can't deliver to your work address. We don't deliver on Saturdays. You can't collect from our depot"<br /><br /> * Couriers websites that let you view online tracking... that's a day out of date<br /><br /> We all have to work, and it's not always possible to take a day off work waiting for the knock on the door. I've lost count of the number of days I've either:<br /><br /> * Waited in for a courier that didn't show<br /><br /> * Faffed about with parcel-tracking websites and "we called but..." cards<br /><br /> * Spoken to a courier's head office to arrange redelivery - and got very frustrated<br /><br /> * Tried to get a number for the courier's depot (not the call centre)<br /><br /> * Driven to a depot on a Saturday to collect something a courier wouldn't send out at a weekend<br /></blockquote><br /><a href="http://www.consumerdeals.co.uk/delivery.html">Help with mail order deliveries and couriers</a>.<br /><br />As a courier company, we are happy to delivery out of hours and on a Saturday, or even a Sunday. Parcel deliveries we do Monday to Friday, and any delivery estimates do not include Saturday or Sunday when it comes to the parcels.<br /><br />Parcels we will try and deliver three times, and always leave a card with contact details on.<br /><br />Same day or Express deliveries, we can tell you within 15 minutes what time your items will arrive, and we call our customers an hour prior to delivery, so if they have to nip up the shops for a pint of milk, they can do so without worry.<br /><br />When looking for a <a href="http://en.wikipedia.org/wiki/Courier" title="Courier" rel="wikipedia" class="zem_slink">courier service</a> that understands what <a href="http://en.wikipedia.org/wiki/Customer_service" title="Customer service" rel="wikipedia" class="zem_slink">customer service</a> means, look for someone local. Bigger is not always better when it comes to delivering your goods.<br /><br />Sarah<br /><br /><a href="http://www.arrowlighthaulage.co.uk/">Basildon, Chelmsford & West Thurrock Same Day and Parcel courier</a><fieldset class="zemanta-related"><legend class="zemanta-related-title"><br />Related articles<br /><br /></legend><ul class="zemanta-article-ul"><li class="zemanta-article-ul-li"><a href="http://basildoncourierandparceldistribution.blogspot.com/2008/09/posting-something-precious-this.html">Posting something precious this Christmas?</a></li><li class="zemanta-article-ul-li"><a href="http://basildoncourierandparceldistribution.blogspot.com/2008/09/5-things-that-go-wrong-with-other.html">5 things that go wrong with other couriers</a></li><li class="zemanta-article-ul-li"><a href="http://essexandkentcourier.blogspot.com/2008/09/5-things-that-go-wrong-with-other.html">5 things that go wrong with other couriers</a></li><li class="zemanta-article-ul-li"><a href="http://basildoncourierandparceldistribution.blogspot.com/2008/08/do-you-work-in-city.html">Do you work in the City?</a></li></ul></fieldset><br /><br />.<br /><br /> <div style="margin-top: 10px; height: 15px;" class="zemanta-pixie"><a class="zemanta-pixie-a" href="http://reblog.zemanta.com/zemified/2582acef-cfc0-4443-8d43-99aa46da7a03/" title="Zemified by Zemanta"><img style="border: medium none ; float: right;" class="zemanta-pixie-img" src="http://img.zemanta.com/reblog_b.png?x-id=2582acef-cfc0-4443-8d43-99aa46da7a03" alt="Reblog this post [with Zemanta]" /></a></div>Sarah & Kevin Arrowhttp://www.blogger.com/profile/00270060258285891195noreply@blogger.com0tag:blogger.com,1999:blog-6675662798701482178.post-47056806721363700952008-09-18T01:18:00.000-07:002008-09-18T01:20:34.113-07:00Collecting and Delivering Television setsBy <a href="http://www.blogger.com/post-create.g?blogID=6675662798701482178#mce_temp_url#">Same Day courier</a>? By the parcel network? <a href="http://www.blogger.com/post-create.g?blogID=6675662798701482178#mce_temp_url#">overnight delivery</a>? Lots of choice, but which one is the best to courier your Television?<br /><br />The Parcel networks, although the cheapest option, cannot take the weight of TVs. Even the new Plasma / LCD style screens come in over the cubic weight that a parcel carrier can take.<br /><br />Another option is a overnight pallet service, where your TV would be strapped and shrink wrapped to a pallet and loaded, and transhipped several times before reaching you or your customer. This increases the chance of damage, and you never know for certain at what point that damage happened. <img src="http://tbn0.google.com/images?q=tbn:g9hGDEGWY3_mPM:http://123-guide-to-plasma-tv.com/pages/plasma-tv-screen-size_files/Plasma-Screen-Sizes-4.jpg" alt="" /><br /><br />We recommend that television collection and deliveries are an item that can be co-loaded onto a vehicle. This means that the vehicle has other items on it, there is a small risk of damage from the other items, but in the case of a correctly packaged TV set, that is minimal. We have never damaged one this way yet. Depending on the style of TV, depends on whether a two man team is needed. Our vehicles are equipped with sack barrows and tail lifts, so that only a huge boxed TV set would actually need two men, the rest can be delivered by our well trained drivers.<br /><br />If you have bought a Television set from ebay in Chelmsford or other local to Essex Areas (or even require one to be collected and delivered to a location in Essex) and require us to package it for you, we can do that easily. We use recycled packaging, and we are happy to collect and deliver those large items like TVs and white goods, that are often just collect in person.<br /><br />So, if it needs lifting and shifting, give us a call even if it's just for free advice 0844 884 331 or 07816 528421.<br /><br />Sarah<br /><br /><a href="http://www.blogger.com/post-create.g?blogID=6675662798701482178#mce_temp_url#">Essex Television delivery</a>Sarah & Kevin Arrowhttp://www.blogger.com/profile/00270060258285891195noreply@blogger.com0tag:blogger.com,1999:blog-6675662798701482178.post-21506610529372894022008-09-16T11:49:00.001-07:002008-09-16T11:49:53.232-07:00How a cheap courier can affect your business<p>Obviously companies want to save money and ‘labour’ is one area where people think they can cut back. Care needs to be take, because it can put you in a position where your company breaks the law.</p><br /><p>What I have always said to companies that use cheap and cheerful couriers is, do they treat their drivers ethically? do they pay the minimum wage? Whats the price of being associated with a company that doesn't do what it's supposed to do?</p><br /><p>When you want an 'above the board' courier, and your goods safe, you have to use companies that don't take shortcuts, and that may mean asking awkward questions and keep on doing so, until you get the answer that satisfy you. You risk your goods being impounded if you don't. Is that worth it just to save a fiver here and there? And what would you tell your customer?</p><br /><p>I have been reading this from The Courier Shop Blog:</p><br /><blockquote class="zemanta-reblog-quote" style="margin: 1em 3em;"><br /><p>Kent courier business Beeline Sameday has had its licence revoked and its boss disqualified after failing to observe drivers’ hours and tachograph rules.</p><br /><p>VOSA analysis of tacho charts revealed driving and tachograph offences, missing kilometres, excessive driving and insufficient daily rest. Three drivers had been convicted of 16 drivers’ hours offences and the firm pleaded guilty to 10 counts of permitting these offences at Medway Magistrates’s Court in July. The company was fined £1,800.</p><br /><p>Beeline Sameday failed to report driver convictions from 2006 and 2007 to the Traffic Commissioner’s office, and TC Christopher Heaps found that the company had effectively operated without a transport manager for years. He even pointed out it was unclear if the nominated transport manager, John Crook, was still alive.</p><br /><p>The TC said that although Harvinda Pasricha was listed as the sole director, “by reference to her body language, I find that she is not, and has not been the director de facto. She does not even know her own salary.”</p><br /><p><a href="http://www.roadtransport.com/Articles/2008/09/15/131677/kent-courier-disqualified-for-hours-offences.html">Kent courier disqualified for hours offences - 15/09/2008 - RoadTransport.com</a></p><br /><span class="zemanta-reblog-cite" style="padding: 1em 0pt; text-align: right; display: block; width: 100%;"><a href="http://www.thecouriershop.co.uk/blog/">Kent courier disqualified for hours offences</a>, Sep 2008</span></blockquote><br /><p>It seems now, more than ever courier companies need to look at their systems and procedures when it comes to drivers hours.</p><br /><p>Sarah</p><br /><p><a href="http://arrowlighthaulage.co.uk/arrowblog/2008/08/10/transporting-your-rowing-boat/" target="_self">Chelmsford Same Day and parcel company</a></p><br /><ul class="zemanta-article-ul"><br /><li class="zemanta-article-ul-li"><a href="http://essexandkentcourier.blogspot.com/2008/09/5-things-that-go-wrong-with-other.html">5 things that go wrong with other couriers</a></li><br /><li class="zemanta-article-ul-li"><a href="http://essexandkentcourier.blogspot.com/2008/07/ashford-tonbridge-and-sevenoaks-courier.html">Ashford, Tonbridge and Sevenoaks Courier & Parcel deliveries</a></li><br /><li class="zemanta-article-ul-li"><a href="http://basildoncourierandparceldistribution.blogspot.com/2008/08/stanford-le-hope-tilbury-and-grays.html">Stanford Le Hope, Tilbury and Grays parcel and courier services</a></li><br /><li class="zemanta-article-ul-li"><a href="http://essexandkentcourier.blogspot.com/2008/07/getting-quotes-from-couriers.html">Getting quotes from Couriers</a></li><br /><li class="zemanta-article-ul-li"><a href="http://essexandkentcourier.blogspot.com/2008/07/so-you-want-to-be-freelance-or-self.html">So you want to be a freelance or self employed Courier?</a></li><br /></ul><br /><ul class="zemanta-article-ul"><br /><li class="zemanta-article-ul-li"><a href="http://essexandkentcourier.blogspot.com/2008/07/so-you-want-to-be-freelance-or-self.html">So you want to be a freelance or self employed Courier?</a></li><br /></ul><br /><div class="zemanta-pixie" style="margin-top: 10px; height: 15px;"><a class="zemanta-pixie-a" title="Zemified by Zemanta" href="http://reblog.zemanta.com/zemified/03f5cd12-f92b-4543-887b-6c479e30b5ae/"><img class="zemanta-pixie-img" style="border: medium none; float: right;" src="http://img.zemanta.com/reblog_e.png?x-id=03f5cd12-f92b-4543-887b-6c479e30b5ae" alt="Reblog this post [with Zemanta]" /></a></div>Sarah & Kevin Arrowhttp://www.blogger.com/profile/00270060258285891195noreply@blogger.com0tag:blogger.com,1999:blog-6675662798701482178.post-81055384289238561702008-09-11T13:07:00.000-07:002008-09-11T13:19:32.064-07:00If your same day courier delivers like this...Please call us on 0844 884 3331<br /><br /><object width="425" height="344"><param name="movie" value="http://www.youtube.com/v/DdEAptMNsHU&hl=en&fs=1"><param name="allowFullScreen" value="true"><embed src="http://www.youtube.com/v/DdEAptMNsHU&hl=en&fs=1" type="application/x-shockwave-flash" allowfullscreen="true" width="425" height="344"></embed></object><br /><br />The video may take a few seconds to appear depending on your computers speed.<br /><br />Not all couriers deliver in this way, and if your items are getting their damaged then give us a call, we can save you time and money when you don't have to re-deliver to your customers.<br /><br />Sarah<fieldset class="zemanta-related"><legend class="zemanta-related-title">Related articles by Zemanta</legend><ul class="zemanta-article-ul"><li class="zemanta-article-ul-li"><a href="http://essexandkentcourier.blogspot.com/2008/09/5-things-that-go-wrong-with-other.html">5 things that go wrong with other couriers</a></li><li class="zemanta-article-ul-li"><a href="http://basildoncourierandparceldistribution.blogspot.com/2008/08/putting-items-into-long-term-storage-in.html">Putting items into long term storage in Basildon?</a></li><li class="zemanta-article-ul-li"><a href="http://essexandkentcourier.blogspot.com/2008/08/25-off-complete-courier-guide.html">25% off the Complete Courier Guide</a></li></ul></fieldset><br /><br /><div style="margin-top: 10px; height: 15px;" class="zemanta-pixie"><a class="zemanta-pixie-a" href="http://reblog.zemanta.com/zemified/fd40d559-c283-406c-96c4-68fb5d8e34f0/" title="Zemified by Zemanta"><img style="border: medium none ; float: right;" class="zemanta-pixie-img" src="http://img.zemanta.com/reblog_b.png?x-id=fd40d559-c283-406c-96c4-68fb5d8e34f0" alt="Reblog this post [with Zemanta]" /></a></div>Sarah & Kevin Arrowhttp://www.blogger.com/profile/00270060258285891195noreply@blogger.com0tag:blogger.com,1999:blog-6675662798701482178.post-66724204300680887652008-09-09T04:05:00.000-07:002008-09-09T04:19:10.888-07:00Delivering to your customers satisfaction?Tailoring your service to fit your customers needs is something you would think quite natural for <a class="zem_slink" title="Mothercare" rel="homepage" href="http://www.mothercare.com/">Mothercare</a>. The chances are if you are having a cot, pram etc delivered that the person signing for the goods will be pregant, quite healiy pregnant in some cases.<br /><br />This is not the situation to abide by the rules, this is a situation for common sense. Here's what one disgruntled Mothercare customer has to say...<br /><blockquote>They were delivered on time, but in an appalling state. Some of the boxes and goods (things like a bouncer chair and the blankets) were delivered to me wet and in damaged packaging. The man dumped a heavy box in my hand to carry up the stairs. Im 33 weeks pregnant, and this was totally inapproprite. He refused to let me have the cot, and said the whole order had to be returned.<br /><br />When I called up to complain the customer service manager was very rude with me, she said I was lucky they were delivered so quickly and was short, unsympathetic and totally unhelpful. she refused to put me through to a manager, or let me know when my goods would be redelivered.<br /><p style="text-align: left;">I was made to feel like I was lucky there were there at all, and that my complaints were not taken seriously at all. I was spoken to very ruidely.</p><a href="http://www.mumsnet.com/Talk/49/207717">Mumsnet Discussions - mothercare are awful (Pregnancy)</a></blockquote>Whatever problems there are at the depot, the customer shouldn't be getting wet and damaged deliveries, this is unnecessary damage to the Mothercare brand, it doesn't show any care at all. When choosing your courier, you need to brief them, and the courier driver needs to be aware that they may need extra lifting equipment or a two man team to deliver to pregnant women (this also counts for delivering to the elderly, and the physically disabled).<br /><p style="text-align: left;">Mothercare are not the only company to neglect the needs of their customers. A birthing pool company have done the same in the past, refused to help a 38 week pregnant woman take the wooden pool upstairs as it "wasn't his job". When the mum-to-be waddled down, he was overcome with remorse and struggled with it and delivered it safely up two flights of stairs, in this instance a two man team should have been used. If the common had thought about it, they would know the likely recipent of a birthing pool is a heavily pregnant woman.</p>So if you are a company looking to deliver items to women who are heavily pregnant...<br /><ul><br /><li> Do you brief your drivers?</li><br /><li>Do you send out two man teams?</li><br /><li>Are you busy trying to save money?</li><br /><li>How much money would you save if you injured a pregnant woman through inconsideration?</li><br /><li>Can you afford the negative publicity?</li><br /><li>Can you sleep at night knowing a few quid off the bottom line, a few more quid in the shareholders pocket is actually causing pain and suffering to the customer base you are targetting?</li></ul><p style="text-align: left;">Sarah</p><a href="http://www.blogger.com/post-create.g?blogID=6675662798701482178#mce_temp_url#">Couriers and delivery, for when your customers welfare actually matters to your business.</a><br /><p style="text-align: left;"></p><br /><br /><fieldset class="zemanta-related"><legend class="zemanta-related-title">Related articles by Zemanta</legend><ul class="zemanta-article-ul"><li class="zemanta-article-ul-li"><a href="http://essexandkentcourier.blogspot.com/2008/07/do-you-need-to-use-courier.html">Do you need to use a courier?</a></li><li class="zemanta-article-ul-li"><a href="http://essexandkentcourier.blogspot.com/2008/07/kerbside-to-kerbside-delivery-what.html">Kerbside to Kerbside delivery - what exactly does it mean?</a></li></ul></fieldset> <div style="margin-top: 10px; height: 15px;" class="zemanta-pixie"><a class="zemanta-pixie-a" href="http://reblog.zemanta.com/zemified/38f63730-12dd-4362-b118-15670a0d0635/" title="Zemified by Zemanta"><img style="border: medium none ; float: right;" class="zemanta-pixie-img" src="http://img.zemanta.com/reblog_b.png?x-id=38f63730-12dd-4362-b118-15670a0d0635" alt="Reblog this post [with Zemanta]" /></a></div>Sarah & Kevin Arrowhttp://www.blogger.com/profile/00270060258285891195noreply@blogger.com0