What does your Chelmsford courier quote include?

When you book a parcel courier do you read the small print?

Last week we took on a new customer who had read the ’small print’ and found it not to his liking until he came to us. When doing his research he found that he would often be charged a ’surcharge’ for delivering to a private address rather than a business address - between £3-£5 extra. He would also be charged a 5% fuel surcharge, and if he went over weight by even just a kilo, he would be charged an extra £3.00 as well.

He started to add it all up and realised the £8.95+VAT he was being charged for delivery wasn’t that cheap once the ’surcharges’ had been added, if fact it could double the initial price for a parcel!

At Arrow Light Haulage we believe in a transparent pricing system - that the cost is determined by the items weight, and that's it. The only extras we charge for are items such as packing and wrapping materials, again this is optional.

So, if you have a parcel to collect in Basildon, Chelmsford or West Thurrock & Dartford give us a call on 0844 884 3331 we are a flat rate courier, no surcharges unless of course you want us to charge for them

Regards

Kevin

Chelmsford and Maldon couriers

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Less bucks = more bang

Delivering fireworks.....Fireworks are generally not allowed to be delivered by couriers.

Quick quiz: If you are a professional truck driver, a good thing to haul is…

a) jelly doughnuts
b) bunny rabbits
c) designer shoes
d) highly explosive fireworks

You need specialist training to deliver fireworks, and if you are using a courier to do this, check the small print before suggesting they do not need the training… if you wrongly suggest they can deliver the fireworks and they have an accident where do you stand with your corporate manslaughter liabilities?
Be very careful not to get caught up in the small loads small print of 8.2.3 of ADR Link how VOSA and other agencies interpret may be different from how you do. To be quite blunt, a white diamond symbol does not mean you can transport and deliver fireworks as a courier.Fireworks: Delivering without the bang!

There are no fireworks in the uK that can be carried by road for hire and reward without the courier in question having at the very least ADR 'awareness training!

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Delivering your Dining Room Furniture

These are generally too heavy to be delivered by parcel services. Depending on what they are made from, I would check with your courier company first. If it’s possible, the furture should be dismantled and packaged securely before collection, this reduces the cubic weight and makes it more likely your items can be delivered. Remember to package them carefully to prevent damage.

If your local parcel courier company is not able to deliver your items, you have some options.

Pallet Networks - You dining is palletised and collected with other items and sent to the hub (usually in the Midlands) then put on a vehicle that will deliver to a depot and then on to you, the end destination. Your pallet may be ‘ugly freight‘ or oversized and this would be more expensive. There is high risk of damage using these services and it’s very difficult to establish where in the chain it happened.

Overnight / Economy courier - Your dining table is collected and loaded onto the vehicle, with other goods and delivered at some point in the next few days. The routes are as fuel efficient as possible, less chance of damage than a pallet network, but your item could risk some damage if the courier company does not secure their loads or protect your dining table and chairs correctly. We always secure our items and wrap them for added protection.

Same day or express courier - you item is the only item on the vehicle, it is secured and delivered in one piece, the only method likely to result in the least amount of damage.

On deciding which type of courier you require, you also need to think about what suits you for delivery options, will they deliver out of hours? will they deliver at a time convenient to you?

If you have any questions, we are happy to help and advise.

Sarah

Essex Courier and delivery services

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Delivering your pool or snooker table

As a discerning Snooker or Pool player, you have decided to buy yourself a table to practice on. You cannot wait for the shop to send it (sometimes a 30 day wait!), or you have grabbed a bargain on Ebay, and now you would like the item delivered.

Firstly, the Pool or Snooker table will be wrapped in soft felt furniture blankets and then loaded onto the vehicle via tail-lift. It takes two people to do this, sometimes three. We can supply a two man team or you can help (this is the money saving option ).

The Pool/Snooker table will be laid flat on the bottom of the van. It’s important that your courier does not try and co-load items with this, as items put on top may crack the slate bed. For the same reason, it’s best not to use an economy service courier, because they again co-load items, and this can cause some nasty damage.Same Day Courier Delivery for your Snooker Table

At the end destination, we will happily help you unload your table and take away the packaging, if any. We like to recycle the packaging, it helps keep things greener.

Sarah

Same Day Courier

What do you factor in for your same day courier?

When do you book your courier? Is it dependant on what type of service you need? When your goods are ready to be moved? or do you give it a few days notice?

If you leave it till the goods are ready, you could land up with a hefty waiting time bill, if something goes wrong at the last minute. This is most likely to happen when waiting for printed materials to dry and then be loaded. What can you do to prevent your same day courier costs going through the roof? Often it’s as easy as telling them what items are going to be transported, as the more experienced courier can then factor in prep and drying time, and make the drivers aware of the possibility of waiting when they come to collect.What you need to factor into being ready for your courier

Do you factor in all the probablilties when you have goods to move? Would you like us to do it for you?

Sarah

Same Day Courier Services

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What do you factor in for your same day courier?

When do you book your courier? Is it dependant on what type of service you need? When your goods are ready to be moved? or do you give it a few days notice?

If you leave it till the goods are ready, you could land up with a hefty waiting time bill, if something goes wrong at the last minute. This is most likely to happen when waiting for printed materials to dry and then be loaded. What can you do to prevent your same day courier costs going through the roof? Often it’s as easy as telling them what items are going to be transported, as the more experienced courier can then factor in prep and drying time, and make the drivers aware of the possibility of waiting when they come to collect.What you need to factor into being ready for your courier

Do you factor in all the probablilties when you have goods to move? Would you like us to do it for you?

Sarah

Same Day Courier Services

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